To send queries regarding getting a Covid vaccine please email


This e-mail can be used to direct questions to the Bassetlaw local covid vaccination sites (Retford Hospital, Larwood Surgery & Newgate Medical Group )

The email is regularly checked by a Bassetlaw GP practice who will forward your enquiry & you should receive a response within 48 hours


Please leave the following information

  1. Name
  2. A phone number you can be contacted on (or we will use your email)
  3. The GP practice you are registered at. (if you are not registered with a Bassetlaw GP practice it would be useful if you could indicate which vaccination site you wish to attend/question)

 Please see Ukraine Refugee Information in English , Ukraine and Russian for anyone needing assistance

We are currently operating a one patient per window policy please respect the distance advice and use the provided sanitiser.

Thank you all for your patience and please be reassured that we are working as hard as possible to provide a stable service for you during the Coronavirus Crisis.

Given the current coronavirus pandemic we would like to remind patients not to delay in seeking advice if they have any of the following symptoms:-

  • Chest pain
  • Untoward bleeding ( from anywhere)
  • New lumps and bumps
  • Skin changes
  • Altered bowel habits
  • Altered urinary symptoms
  • Face weakness or drooping / arm or leg weakness /speech difficulties
  • Thank You

Accessible Information Standard

The Practice wants to communicate better with our patients to ensure that we always meet the Accessible Information Standard. This will allow the practice to identify those patients who may need extra help from staff, adaptions to correspondence sent to patients, methods of communication and external assistance. In order for the practice to understand patients needs we need you to tell us what changes you require.

Therefore, we need to make sure you  are able to read and understand the information we send to you. If you find it difficult  to read our letters, and need the information in braille, large print or easy to read please let us know so this information can be entered on your records and the correct format can be sent to you.

If you need someone to support you at appointments a British sign language interpreter/advocate or support for those hard of hearing or deaf, please let us know so we can arrange for this within the practice.

The practice is committed to helping all of our patients to receive the best treatment and experience when accessing our services. Please inform us when you next visit the practice so we can make these changes for you.

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